WE SHIP WORLDWIDE!
ESTIMATED TIME OF ARRIVAL
If you did not purchase Tracked Shipping with your order please DO NOT message us asking for updates. Your guess is as good as ours. Without tracking, once it is sent it is beyond our knowledge or control.
When we do a new drop we typically receive about 2000 orders in a single day. Please do not message us asking when your order will ship within the first 7 days following a drop. We do our best to get everything out within that time frame. When your order ships you will receive an email, so check your SPAM folder. If after 2 weeks your order has not been shipped feel free to message us and we will look into it. We know you want your orders, and we want you to have them too, but please be patient and realistic.
Note the following rough estimates for time of delivery once your order has actually shipped...
Asia - 1 week
Australia - 1 to 2 weeks
Europe - 1 to 3 weeks
North America - 1 to 3 weeks
Rest of World - 2 to 6 weeks
These are just estimates and delivery could come sooner or take longer.
PLEASE DO NOT...
A NOTE ABOUT HOW SHIPPING ACTUALLY WORKSA clarification on shipping since we get concerned messages at least once every single day from people who think their orders are lost…
CUSTOMS, TAXES & DUTIES
We are NOT responsible for customs, duties or any taxes that may be applied to your order. It is your responsibility as a consumer to know the local regulations in your own country and to make your purchasing decisions accordingly. We will not reimburse you for any taxes, duties, or customs fees that you may have to pay so please don't ask. We ship worldwide and with over 190 countries in the world, we cannot possibly know the regulations for each nation. Again, this is all up to you!
The Tracked Shipping amounts are region and country specific. We have no control over the shipping prices set by our shipping partner, but work closely with them to provide the most economical options possible.
All returns must be made within 30 days of the delivery date. Vests must be in original/unwashed/unworn condition to be eligible for a refund.
Unless it is being returned due to a production defect, we cannot offer a refund on your original shipping costs. We are also not responsible for the cost of shipping to return the vest to us. All returns will be subject to a $3 restocking fee.
Please email email@example.com for any returns BEFORE sending your item back.